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Under review

Posterior approach to the hip

JilianTherese 8 years ago updated by Stacey Hole 8 years ago 6

So I love the procedure and the overview as well as the learning. Minimal glitches with the full text not showing and there not being an option to have more text rise from the bottom of the screen. Excellent information overall.


I do, however, feel that the quiz should include more anatomical questions.. what am I incising those 25 times I do it out of the 41 questions I answer. I think it would be beneficial. 


Great job again, Touch Surgery!!!👍🏾 

You rock!

Under review

Hi JilianTherese,


Thanks for getting back in touch with your feedback!


Regarding the text box not showing in full, I just want to clarify; do you see the little arrows in the center of the text boxes like the ones in the the below screenshots? 


These are to expand and minimise the text boxes as we only have a certain amount of space for both the simulation and text boxes.


Re the quiz questions, including more anatomical questions, duly noted!


Thanks again for your feedback, we really appreciate all of the feedback you have given so far!


Have a great day!


Stacey

Yes, I do see the arrow and it’s perfect/easy to understand. However, upon clicking the arrow on some slides, the text still does not completely show.


Maybe a glitch or something. 

Hi JilianTherese,


Thank you for confirming this technical error. 


I'll investigate this further as all text boxes should appear in full without any problems with users being able to read the information.

I'll update you when it has been fixed.


Thanks again!


Stacey

Hi JilianTherese,


I can't seem to replicate the issue you're facing. Could you possibly send me some screenshots to: customer.care@touchsurgery.com please? 


Also what software version you are using, i.e iOS 11.1.2. You can find this under Settings > General > Software Update.

I can then forward this information onto our engineering team to investigate further.


Thank you!


Stacey

I’m so sorry Stacey I take it all back. I finally came across a notice about the new TS play app and I downloaded it and I’m so excited! Everything is fixed and perfect! Where have I been?! I’m so glad the notice came up about the new app! There are so many great things it has to offer I’m eager to explore!

Hi Jillian,


Honestly, it's not a problem at all! Glad you found the TS-Player app!


Have a great evening!


Stacey